Skip to main content

Account Manager

We're Hiring!

Company Overview: Prodjex is a leading software development company providing end-to-end solutions to clients in various industries. Our clients range from Small businesses to startups to Large Companies, and we pride ourselves on delivering high-quality software solutions that meet their business needs.

 

Job Overview: We are seeking an experienced and results-driven Account Manager to join our team. The successful candidate will be responsible for managing a portfolio of clients and ensuring their satisfaction with our services. The Account Manager will act as the primary point of contact between the client and our development team, and will work closely with clients to identify their needs and develop solutions that meet their requirements.

 

Key Responsibilities:

 

  • Manage a portfolio of clients and build strong, long-lasting relationships with them
  • Act as the primary point of contact for clients and ensure their satisfaction with our services
  • Understand clients’ business needs and develop solutions that meet their requirements
  • Collaborate with our development team to ensure that projects are delivered on time, within budget, and to the client’s satisfaction
  • Identify new business opportunities within existing accounts and work with the sales team to expand our client base
  • Provide regular updates to clients on project status, including progress reports and budget updates
  • Attend client meetings and present project updates, as required
  • Ensure that all client information is accurately maintained in our CRM system
  • Work with our finance team to ensure that invoices are sent out in a timely manner and that all accounts are up to date

Nice to haves but not requirements:

 

  • Bachelor’s degree in business, marketing, or a related field
  • 3+ years of experience in account management, preferably in a software development company
  • Proven track record of managing and growing client accounts
  • Strong communication and interpersonal skills
  • Ability to understand clients’ business needs and develop solutions that meet their requirements
  • Experience working with CRM systems, project management tools, and other software applications
  • Strong organizational and time management skills
  • Ability to work independently and as part of a team

If you are a highly motivated individual with a passion for delivering exceptional customer service and have experience managing client accounts in a software development company, we would love to hear from you. Please submit your resume and cover letter for consideration.

Benefits of working at Prodjex
  • Free health, dental and vision insurance
  • 401k matching
  • Gym membership
Max. file size: 768 MB.

Our Values

Judgment

You make wise decisions (people, technical, business, and creative) despite ambiguity. You identify root causes, and get beyond treating symptoms. You think strategically, and can articulate what you are, and are not, trying to do. You smartly separate what must be done well now, and what can be improved later.

Passion

You inspire others with your thirst for excellence. You care intensely about Prodjex’ success. You celebrate wins. You are tenacious.

Impact

You accomplish amazing amounts of important work. You demonstrate consistently strong performance so colleagues can rely upon you. You focus on great results rather than on process. You exhibit bias-to-action, and avoid analysis-paralysis.

Curiosity

You learn rapidly and eagerly. You seek to understand our strategy, market, subscribers, and suppliers. You are broadly knowledgeable about business, technology and entertainment. You contribute effectively outside of your speciality.

Innovation

You re-conceptualize issues to discover practical solutions to hard problems. You challenge prevailing assumptions when warranted, and suggest better approaches. You create new ideas that prove useful. You keep us nimble by minimizing complexity and finding time to simplify.

Courage

You say what you think even if it is controversial.  You think through decisions without excessive agonizing. You take smart risks. You question actions inconsistent with our values.

Communication

You listen well, instead of reacting fast, so you can better understand. You are concise and articulate in speech and writing. You treat people with respect independent of their status or disagreement with you. You maintain calm poise in stressful situations.

Selflessness

You seek what is best for Prodjex, rather than best for yourself or your group. You are ego-less when searching for the best ideas. You make time to help colleagues. You share information openly and proactively.

Honesty

You are known for candor and directness. You are non-political when you disagree with others. You only say things about fellow employees you will say to their face. You are quick to admit mistakes.

Our Mission

“Making any technology accessible, to anyone with an Idea”